Shipping Policy

1. Order Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • During high-volume periods (sales, holidays, etc.), processing times may extend slightly.

  • Once your order is processed, you will receive a shipping confirmation email with tracking information (if applicable).

2. Shipping Rates & Delivery Times

We offer various shipping options based on your location. Delivery times are estimates and may vary due to external factors (weather, customs, carrier delays).

United States

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

  • Shipping rates will be displayed at checkout based on carrier and order weight.

International Shipping

  • We ship to most international destinations.

  • Delivery time: 7–21 business days depending on the country and customs processing.

  • International shipping fees are calculated at checkout.

Note: Customs delays are outside our control.

3. Order Tracking

  • Once shipped, you will receive a tracking number via email.

  • Tracking updates may take 24–48 hours to appear in the carrier system.

4. Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs duties, import taxes, or fees charged by their country.

  • These fees are not included in the product or shipping cost.

5. Incorrect or Incomplete Addresses

Quorify LLC is not responsible for orders shipped to incorrectly entered addresses.
If you entered an incorrect address, contact us immediately at quorifyllc@gmail.com so we can attempt to update it before shipment.

6. Lost, Delayed, or Damaged Packages

  • If your package is delayed, lost, or damaged in transit, please contact the carrier first using your tracking number.

  • After contacting the carrier, email us with details so we can assist if possible.

  • We are not responsible for:

    • Delays due to customs

    • Carrier operational issues

    • Packages marked as “delivered” but not received (check with neighbors or your local post office)

7. Pre-Orders & Backorders

For pre-order or backorder items:

  • Shipping time may be extended.

  • Estimated delivery dates will be stated on the product page or during checkout.

  • Orders containing both in-stock and pre-order items may ship together unless otherwise noted.

8. Delivery Issues

If your tracking number shows delivered but you have not received the package:

  1. Check with household members or neighbors

  2. Contact your local post office or carrier

  3. Wait 24–72 hours (sometimes carriers mark packages early)

If still unresolved, email us and we will try to help.

9. Contact Us

For any shipping questions or issues:
Email: quorifyllc@gmail.com